Bluetooth headsets and wireless DECT (Digital Enhanced Cordless Telecommunications) headsets have several things in common. Both connect to base cradles and let you roam around your office without being bound to your workstation. The fact that wireless and Bluetooth headphones are frequently referred to as “cordless” or “wireless” is the most perplexing.
There are also some notable distinctions between wireless and Bluetooth headsets. These distinctions may make one type of headset better for your particular situation or workplace setting, but they do not necessarily make one superior to the other.
The Differences
The range is the first distinction to take into account. The range of a wireless headset is 100 meters. The official range of a Bluetooth headset is only 10 meters, and in an office setting, that range can be as low as 5 meters. So, wireless will be a clear winner for you if you anticipate being away from your desk for a reasonable amount of time while using your headset.
The setting in which you work has an impact on these distances. The actual range you can obtain may be lowered by your walls (and the material used to construct them). Your headset might function from a greater distance than the official statistics suggest if your office is open concept and you have a clear line of sight to your workstation from a distance.
The third key distinction is CONNECTIVITY. A wireless headset can typically only be linked to one telephone base cradle, while some versions allow you to connect many headsetzone at once to the same base. Up to seven separate devices can connect to a Bluetooth headset (including its telephony base cradle).
Handset Lifters
For all Bluetooth and wireless headsets, mechanical handset lifters are available. Even Electronic Hook Switch (EHS) cables are available from many headset manufacturers for some phones. You can take phone calls when you are away from your workstation using either of these technologies. Your phone has lifters installed underneath the handset, and the EHS wires are plugged into the phone.
Your headset beeps at you whenever your phone rings. You can chat with the caller by just pressing a button on your headset, which raises the handset lifter, which in turn raises the handset. When the call is over, you click the button once more, and the handset lifter lowers the handset back onto the phone, hanging up the connection.
A lifter for a wireless headset will work with the same brand of Bluetooth headset. This means it can be re-used if you happen to change cordless headset types.
Troubleshooting
Both Bluetooth and wireless headphones had certain challenges in the “bad old days,” but these concerns have long since been fixed. Nowadays, any wireless or Bluetooth headset from a high-quality manufacturer like Plantronics, Sennheiser, or Jabra will be quite dependable.
“Loss of pairing” is currently the most prevalent issue with Bluetooth and wireless headset types. The headset top no longer communicates with the base unit after this point. According to my experience, this problem only occasionally happens when the base unit loses power while the headset is out of its cradle. When this occurs, you are unable to use your headset until the issue is resolved, which can be quite irritating! There’s no need to worry because the issue is simple to fix. Simply check to see if the headset is charged, then pair the device again (connectivity).
There are also some notable distinctions between wireless and Bluetooth headsets. These distinctions may make one type of headset better for your particular situation or workplace setting, but they do not necessarily make one superior to the other.
Each model of the headset has a separate pairing process. You should be able to get a copy of the pairing instructions from your headset provider or the manufacturer’s website if you can’t find the ones that came with your headset when you bought it. The standard pairing procedure consists of a few easy steps, such as rebooting the base unit and then pressing and holding a button or set of buttons for a few seconds until the status lights indicate the two pieces are paired (“talking”) once more. Typically, the entire process should be finished in under a minute, and you’ll be ready to go again!
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End Words
Don’t think of wireless and Bluetooth as competing technologies. Just look at your situation and environment and choose the technology that works best for you. If you will be a long distance from your workstation whilst talking on your headset then you need a DECT wireless headset. If you will always be within 10 meters of your workstation and you have more than one Bluetooth device that you want to connect your headset to (e.g. laptop or mobile) then choose a Bluetooth headset. I hope this makes it easier for you to select a suitable headset.
